Frequently Asked Questions
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All our products come with a standard manufacturer's warranty. The duration and terms of the warranty vary by product and brand. You can find specific warranty information on each product's detail page. For any warranty claims, you can contact the manufacturer directly or reach out to our support team for assistance.
We exclusively sell brand new, factory-sealed products sourced directly from authorized distributors. We do not sell refurbished or used items, ensuring you receive the highest quality and a full manufacturer's warranty.
We accept returns on most new, unopened items within 30 days of delivery. If an item is defective, it can be returned for a replacement or refund within the return period. For more detailed information, including conditions for opened items, please visit our Returns & Refund Policy page.
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status and tracking information at any time by visiting the My Orders page in your account.
While we can assist with general product questions and order-related issues, in-depth technical support and troubleshooting are best handled by the product's manufacturer. They have specialized teams to help with setup, configuration, and technical problems. You can find support contact information on the manufacturer's website.
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